Shop as a Customer for WooCommerce (2280)

Shop as a Customer for WooCommerce is an official extension designed for store administrators and managers who need to create orders on behalf of their customers. With this tool, you can access your store's frontend as if you were a real customer, manage orders received by phone or email, and offer a frictionless assisted shopping experience.

The extension allows you to switch between admin mode and customer mode with a single click, making it much easier to resolve checkout issues, audit the shopping experience, and create manual orders for customers who don't shop online. You can search for customers by name, email, address, company, or phone number, and access their account to complete the order with their billing and shipping details already loaded automatically.

Key features include the ability to purchase as a guest, switch to any user role, log the login history of each administrator, send invoices from the thank-you page, and use offline payment methods to complete orders. It is also compatible with the User Role Editor and High-Performance Order Storage (HPOS), as well as multisite installations.

This extension is ideal for stores that receive orders by phone, email, or at physical points of sale, as well as for customer support teams that need to resolve payment or checkout issues on behalf of users. With an intuitive interface and an optimized workflow, Shop as a Customer allows you to increase your store's conversion rate and provide more agile and professional support.