YITH WooCommerce SMS Notifications

YITH WooCommerce SMS Notifications is an extension for online stores based on WooCommerce that allows you to send automatic text messages to customers and administrators whenever an order status changes. It is designed for businesses that need to keep their buyers and team informed without relying solely on email, a channel that is increasingly ignored.

The plugin acts as a bridge between your store and the main SMS service providers on the market. From the configuration panel, you can select from dozens of messaging gateways, enter your API credentials, and start sending real-time notifications. The setup is intuitive and organized into two main sections: general settings and message configuration.

With this tool, your customers will receive an automatic SMS when their order moves to pending payment, processing, on hold, completed, cancelled, refunded, or failed status. You can also customize the text of each message so that communication feels close and professional, and even allow customers to choose at checkout whether they want to receive SMS notifications or not.

Administrators can also receive alerts on their mobile phones for new orders or status changes, which is especially useful for those who manage their store on the go. The plugin allows you to configure multiple admin phone numbers and choose which order statuses generate a notification.

Its standout features include:

• Automatic SMS notifications for each order status change, for both customers and administrators.
• Compatibility with dozens of SMS service providers, including Twilio and other popular gateways.
• Full customization of each message text with dynamic placeholders that automatically insert order data.
• Option to send notifications to all customers or only to those who request them during the purchase process.
• Integration with other YITH plugins such as Booking and Appointment, Custom Order Status, Multi Vendor, and Request a Quote to extend notifications to bookings, custom statuses, vendor orders, and quote requests.
• WPML compatibility for multilingual stores.
• Sender configuration via phone number or custom alphanumeric ID.

If you are looking for a reliable and direct way to keep your customers informed about their orders and your team up to date on every sale, this YITH extension is a solid solution, easy to configure, and with an immediate impact on the shopping experience.