WooCommerce Shop As Customer

WooCommerce Shop As Customer is an extension designed for WordPress-based online stores that allows administrators and store managers to purchase on behalf of their customers. This plugin facilitates the complete simulation of the purchasing process, manual order creation, and personalized assistance, improving the buyer experience and optimizing daily e-commerce management.

With this tool, the administrator can easily switch to the account of any registered user with a single click, without needing to request passwords from customers. Once inside, they can browse the store, add products to the cart, and complete the checkout process exactly as the customer would, accessing all the functionalities assigned to their role. This is especially useful for recording orders received by phone, email, or in face-to-face sales, as well as for solving technical issues in the checkout process and verifying that the shopping experience works correctly.

Among its main features are the ability to create and send invoices directly to the customer from the thank-you page, quick user search via AJAX, configuration of minimum roles to access the functionality, and the definition of a role hierarchy that prevents users with fewer privileges from accessing higher-level accounts. The plugin also offers a login history that records each administrator access to customer accounts, with timestamps to maintain complete control of the activity.

The extension is compatible with WooCommerce High-Performance Order Storage (HPOS) and offers translation support to adapt to different languages. Switching between admin mode and customer mode is done quickly and smoothly, with the option to configure a redirect URL when returning to the admin panel.

This plugin is aimed at store owners, e-commerce managers, customer support teams, and sales representatives who need to manage orders on behalf of their customers efficiently, ensuring an optimal shopping experience and quality support service.