WooCommerce Cart Reports

WooCommerce Cart Reports is an analytics extension designed for WooCommerce stores that need to deeply understand what happens with their customers' shopping carts. Developed by WP BackOffice, this tool offers real-time metrics on open, abandoned, and converted carts, allowing store administrators to make decisions based on real data rather than assumptions.

The extension adds a custom "Carts" tab in the reports section of the WooCommerce dashboard, where carts can be viewed by date, by product, and by status. The dashboard includes a widget that shows at a glance the number of recently abandoned carts, as well as a cumulative counter of all saved carts. The table view provides detailed information for each cart, including the customer name or the "Guest" label, the status (abandoned, open, or converted), the last online activity, the included products, and available actions such as sending an email to the customer or viewing the associated order.

Among its most notable features are cart reports by date, which allow analyzing activity trends in custom ranges, and reports by product, which reveal which items are most frequently abandoned. This is especially valuable for optimizing prices, adjusting shipping policies, or identifying friction points in the purchase process. The configuration includes role-based exclusion, allowing you to omit guest carts or prevent admin carts from affecting statistics.

The extension also offers a cart detail view that shows the products, the last update date, and customer data when available. For stores that already receive traffic and want to stop guessing why they don't close more sales, WooCommerce Cart Reports provides the necessary visibility to recover lost sales and continuously improve the shopping experience.