Elfsight WhatsApp Chat is a WordPress plugin that allows you to add a floating WhatsApp chat button to any website, facilitating direct communication between visitors and your support or sales team. Developed by Elfsight, a studio specialized in widgets and add-ons for websites, this plugin is designed for businesses of all sizes that want to stay accessible to their customers through one of the most widely used messengers in the world.
The plugin offers three chat positioning variants: floating bubble, embedded bubble, and embedded chat window, allowing you to adapt the experience to the specific needs of each page. Visitors can start a conversation with a single click, and your team responds directly from their WhatsApp account, either on their phone or on WhatsApp Web. Setup is simple and requires no technical knowledge: just enter the phone number with the country code to connect the widget.
Its standout features include full customization of the visual appearance: bubble colors, icons from a large library, button text, an editable welcome message with formatting and links, and the ability to upload a custom image for the chat header. It also allows you to configure advanced display rules, such as showing the chat only on selected pages, excluding certain sections, choosing whether to display it on mobile devices, and defining which visitor category will see it (all, new, or returning).
The plugin includes four automatic triggers to open the chat: time on site, time on page, scroll position, or exit intent, helping to capture the user's attention at the most opportune moment. New message notifications can be displayed as a badge on the bubble or in the browser tab title. Additionally, it is compatible with personal and WhatsApp Business accounts, and works correctly with most popular WordPress themes and page builders.
With quick installation and an intuitive interface, Elfsight WhatsApp Chat is a practical solution for online stores, service sites, and any project looking to improve customer support and increase conversion of visitors into real contacts.