vChat is a WordPress plugin designed to integrate Viber messaging directly into your website. It allows your visitors to start a conversation with your business with a single click, opening the Viber app on their mobile or desktop devices to contact you immediately. It is an ideal solution for online stores, service sites, agencies, and any business looking to offer real-time customer support through one of the world's most popular messaging platforms.
The plugin supports a single Viber number or multiple chat agents, each with their own number. This allows you to organize support by department or assign different support representatives based on your business needs. Additionally, it includes different types of buttons and floating bubbles that you can place anywhere on your site using Gutenberg blocks, Elementor widgets, or shortcodes, making integration easy without the need for advanced technical knowledge.
One of the standout features is the availability schedule configuration. You can define the hours when your team is available to respond, and the plugin will automatically show the online or offline status based on the timezone you set. This lets your visitors know when they can expect a response, improving transparency and trust in your service.
vChat also includes a wide variety of animations for chat bubbles, personalized welcome messages, and an intuitive settings panel that makes managing all options easy. The plugin is optimized to run lightweight and fast, without affecting your site's performance, and is compatible with any modern WordPress theme.
With vChat, you can reduce reliance on emails and phone calls, speed up issue resolution, and increase customer satisfaction. It is a practical and effective tool to improve communication with your audience and boost conversion from visits to sales.