Track Orders for WooCommerce is an extension specifically designed for stores built with WooCommerce that need to offer their customers clear and professional order tracking. It is intended for ecommerce sites that receive constant inquiries like “where is my order?” and want to reduce the workload of the support team, offering a more transparent and satisfying shopping experience.
This solution allows customers to monitor the delivery process from the moment they place the order until it arrives at their door. With the plugin, buyers can track their shipments directly on your website, without being redirected to external platforms or relying solely on email to know the status of their purchase.
Among its most notable features are:
- Real-time tracking with multiple carriers: support for over 1,000 carriers with live tracking directly on your page, without external redirects.
- Predefined tracking templates: three distinct visual templates to represent different order statuses, such as pending, processing, shipped, or delivered.
- Custom order statuses: create statuses tailored to your specific order fulfillment workflow.
- Google Maps tracking: customers can see the progress of their order on a real-time map through Google Maps API integration.
- FedEx integration: live package tracking using the tracking number provided by FedEx.
- Email notifications: automatic alerts when the order status changes, including delay notifications with editable templates and dynamic placeholders.
- Partial shipment tracking: customers with multiple orders can track each shipment separately with individual tracking buttons.
- Search by order ID only: customers can track their orders by entering only their order number, without needing email or login.
- CSV export: customers can export their order details in CSV format, including ID, status, total, items, payment method, and more.
- Flexible shortcodes: add the tracking page anywhere in your store using shortcodes.
Additionally, the plugin allows you to replace status texts with visual icons so customers can quickly understand the situation of their order, and offers the possibility to share the tracking URL directly via WhatsApp. With this tool, your WooCommerce store can offer a professional post-purchase experience that reduces support inquiries, increases customer trust, and fosters loyalty.