Helper is a WordPress chatbot plugin developed by the Merkulove studio, designed to integrate AI-powered conversational assistants directly into your website. Powered by OpenAI's GPT-3 and GPT-4 models (ChatGPT), this plugin allows you to answer frequently asked questions, guide visitors, and provide automated support 24/7, without the need for advanced technical knowledge.
The plugin combines two operating modes: a traditional rule-based bot with predefined responses, and an AI bot that generates contextual and personalized responses based on your site's content. You can configure the bot to respond based on your posts, pages, WooCommerce products, or even a PDF file, ensuring that responses are accurate and relevant to your business.
Its most notable features include collecting user data through chat forms and sending emails, ideal for lead generation and interaction analysis. It also incorporates speech recognition and speech synthesis with more than 40 languages and 160 voices, improving accessibility for all types of users. The plugin offers support for the OpenAI Assistants API, allowing you to upload up to 100 GB of documentation so the bot can respond with detailed information about your products or services.
Customization is one of its strengths: every element of the chatbot window, from colors to sizes and positions, can be adapted to your site's aesthetics. It includes 8 predefined positions for the floating button, shortcode support to place the bot on any page, and a live preview to streamline configuration. Additionally, it features conversation logging, Google Analytics integration, and compatibility with all major browsers.
Helper is the ideal solution for online stores, blogs, corporate sites, and any WordPress project looking to improve customer experience through automated and intelligent support, reducing the workload of the support team and increasing visitor satisfaction.