Easy Digital Downloads Conditional Emails

Easy Digital Downloads Conditional Emails is an official extension designed specifically for stores that operate with Easy Digital Downloads (EDD), the leading WordPress platform for selling digital products. Its purpose is clear: to allow you to send automatic emails based on predefined conditions, so that each customer receives exactly the message that corresponds to their situation, without the need to manually review orders or rely on generic communications.

This extension is aimed at digital store owners who need fine control over their automatic communications. With it, you can create emails that are sent automatically when specific events occur, such as the creation of a pending order, a change in payment status, or any other status transition you define. For example, you can configure an email to be sent to the site administrator every time a payment changes status, or a personalized message to the customer when their purchase is pending confirmation.

Configuration is simple and intuitive. From the WordPress dashboard, in the Downloads > Emails > Conditional Emails section, you can add new emails by specifying the email condition, the status conditions (from which status to which status), the recipient, the subject, the header, and the message. Additionally, the extension supports HTML emails and a wide variety of native template tags such as {download_list}, {file_urls}, {name}, {fullname}, {price}, {payment_method}, {discount_codes}, and many more, allowing you to customize each message with real purchase data.

One of the great advantages is that EDD core template tags also work, as well as those added by third-party extensions, which greatly expands the customization possibilities. You can send emails to the buyer, to administrators, or to custom addresses, and the available options in the statuses may vary depending on the active payment gateways in your store.

In summary, Easy Digital Downloads Conditional Emails gives you the flexibility to automate relevant and timely communications, improving your customers' experience and optimizing the management of your digital store. If you sell digital products with EDD and are looking for an efficient way to keep your customers informed at every stage of the purchase process, this extension is the solution you need.