Bookly Files is an official add-on for the Bookly booking system that allows your customers to attach files directly in the online booking form. Designed for businesses that need to collect documentation before providing a service—forms, photographs, reports, consents, or work materials—this add-on eliminates the need to exchange files via email or external tools, centralizing all information in a single flow within WordPress.
The add-on adds a file upload button directly in the Bookly booking form, maintaining the same visual and user experience as the rest of the booking process. Customers can attach multiple files in a single session without leaving the booking flow, reducing friction and abandonment rates. All uploaded materials are automatically linked to the corresponding appointment and are accessible from the WordPress admin panel.
From the admin dashboard, you can view, download, add, or delete files directly in the details of each booking. This centralized management eliminates the need to search for attachments in emails or scattered folders, making it easier to prepare for each appointment. Each file is associated with a specific service, customer, and appointment, reducing errors, avoiding duplicates, and ensuring that the entire team has quick access to relevant documentation.
Bookly Files is designed for professionals who offer personalized services and need to receive materials before the appointment: photographers, designers, consultants, lawyers, psychologists, or nutritionists. It is also ideal for clinics, beauty centers, academies, and agencies that require mandatory prior documentation to confirm a booking. The add-on requires Bookly PRO and the Custom Fields add-on to be installed and activated to function correctly.
With Bookly Files, each booking not only has a date and time but also its associated documents, accessible in a structured way from WordPress. This improves the customer experience, who perceives an organized and professional process, and optimizes the team's daily work, which finds all necessary information without leaving the admin panel.